Interdependences between heuristics and price strategy: an application for fast moving consumption goods products

Main Article Content

Clara Agustín Cañibano
Carmen Cristófol Rodríguez
Luis Manuel Cerdá Suárez

Abstract

Research on price heuristics is usually unrelated to the pricing strategies in which products and services are framed. This study raises the question whether the price heuristic works similarly and is equally effective for different pricing strategies. Specifically, this paper explores the role of the price anchoring heuristic in the value pricing strategy and its impact on the perceived value and price sensitivity. An experimental study was designed with a sample of 500 participants where 50% of them were exposed to a price anchor condition and the remaining 50% were not exposed to this condition. The study was carried out in the sliced ​​bread category with two sliced ​​bread products of the same brand and line with different pricing strategies: value pricing and control group. The results identify an inverse effect of the anchoring heuristic on perceived value and price sensitivity. This study contributes to the development of the discipline of neuropricing and price heuristics, and the results have implications for managers developing value-based pricing and interested in pricing and neuropricing in general.

Downloads

Download data is not yet available.

Article Details

How to Cite
Agustín Cañibano, Clara, Carmen Cristófol Rodríguez, and Luis Manuel Cerdá Suárez. 2021. “Interdependences Between Heuristics and Price Strategy: An Application for Fast Moving Consumption Goods Products”. Vivat Academia. Journal of Communication 154 (May):119-41. https://doi.org/10.15178/va.2021.154.e1340.
Section
Nuevos Retos en Neuromarketing y Comunicación en el Ámbito Acad. y Empresarial
Author Biographies

Clara Agustín Cañibano, Universidad Internacional de La Rioja

Centrada en la investigación académica y empresarial en el área del marketing y la investigación de mercados. Con experiencia en investigación y docencia en España, Perú, Holanda y Estados Unidos.  Autora de artículos en revistas como Journal of Marketing Research o Journal of Brand Management y capítulos de libro. Ponente en congresos internacionales en el área de marketing. Gerente general de Marketwin, agencia de investigación de mercados.

Carmen Cristófol Rodríguez, Universidad Internacional de La Rioja

Doctora en Comunicación y Licenciada en Publicidad y Relaciones Públicas(UMA). Editora de sección de la Revista Mediterránea de Comunicación. Investigadora principal en Proyectos de Innovación Educativa de la Universidad de Málaga, investigadora en los grupos COMPUBES(Comunicación y Públicos Específicos) y IICCXXI (Industrias Culturales Hoy), ambos de la Universidad de Alicante. Socia de la AEIC (sección 10) y AIRP. acreditada con Sexenio de Investigación por la Comisión Nacional Evaluadora de la Actividad Investigadora, de la Agencia Nacional de Evaluación de la Calidad y Acreditación (ANECA).

Luis Manuel Cerdá Suárez, Universidad Internacional de La Rioja

Sus ámbitos de trabajo se extienden en disciplinas propias de marketing, investigación de mercados, procesos empresariales, liderazgo y administración de empresas, tecnologías de la información y sistemas de gestión empresarial, en general. Además, ha sido profesor visitante en convenios postdoctorales con la Agencia Española de Cooperación Internacional para el Desarrollo (AECID), y ha impartido cursos y conferencias en España, México, Colombia, Ecuador, Estados Unidos, Chile y Portugal. También ha publicado capítulos de libro, libros, artículos en revistas y ponencias en congresos nacionales e internacionales, colaborando activamente en diversos comités científicos. Así mismo, dispone de diversos premios nacionales e internacionales de reconocimiento a su labor de investigación, acreditada con Sexenio de Investigación por la Comisión Nacional Evaluadora de la Actividad Investigadora, de la Agencia Nacional de Evaluación de la Calidad y Acreditación (ANECA).

References

Ariely, D. (2010). Predictably Irrational: The Hidden Forces that Shape our Decisions. New York: Harper Perennial. DOI: https://doi.org/10.1037/e653632011-003

Ariely, D. y Norton, M. I. (2007). Psychology and experimental economics: A gap in abstraction. Current Directions in Psychological Science, 16(6), 336-339. https://doi.org/10.1111%2Fj.1467-8721.2007.00531.x DOI: https://doi.org/10.1111/j.1467-8721.2007.00531.x

Avlonitis, G. J. y Indounas, K. A. (2005). Pricing objectives and pricing methods in the services sector. Journal of Services Marketing, 19(1), 47-57. https://doi.org/10.1108/08876040510579398 DOI: https://doi.org/10.1108/08876040510579398

Brace, I. (2018). Questionnaire design: How to plan, structure and write survey material for effective market research. Kogan Page Publishers.

Brucks, M., Zeithaml, V. A., y Naylor, G. (2000). Price and brand name as indicators of quality dimensions for consumer durables. Journal of the Academy of Marketing Science, 28(3), 359–374. https://doi.org/10.1177/0092070300283005 DOI: https://doi.org/10.1177/0092070300283005

Furnham, A. y Boo, H. C. (2011). A literature review of the anchoring effect. The Journal of Socio-Economics, 40, 35-42. https://doi.org/10.1016/j.socec.2010.10.008 DOI: https://doi.org/10.1016/j.socec.2010.10.008

Gedenk, K. y Sattler, H. (1999). The impact of price thresholds on profit contribution – should retailers set 9-ending prices? Journal of Retailing, 75(1), 33–57. https://doi.org/10.1016/S0022-4359(99)80003-7 DOI: https://doi.org/10.1016/S0022-4359(99)80003-7

Green, P. E. y Srinivasan, V. (1978). Conjoint analysis in consumer research: issues and outlook. Journal of Consumer Research, 5(2), 103-123. https://doi.org/10.1086/208721 DOI: https://doi.org/10.1086/208721

Greenwald, A. G., McGhee, D. E. y Schwartz, J. L. K. (1998). Measuring individual differences in implicit cognition: The Implicit Association Test". Journal of Personality and Social Psychology, 74 (6): 1464–1480. DOI: https://doi.org/10.1037//0022-3514.74.6.1464

Gumussoy, C. A. y Koseoglu, B. (2016). The effects of service quality, perceived value and price fairness on hotel customers’ satisfaction and loyalty. Journal of Economics, Business and Management, 4(9), 523-527. https://doi.org/ 10.18178/joebm.2016.4.9.446 DOI: https://doi.org/10.18178/joebm.2016.4.9.446

Jung M. H., Perfecto H., y Leif D. N. (2016). Anchoring in payment: evaluating a judgmental heuristic in field experimental settings. Journal of Marketing Research, 53(3), 354–368. https://doi.org/10.1509%2Fjmr.14.0238 DOI: https://doi.org/10.1509/jmr.14.0238

Kahneman, D. (2013). Pensar rápido, pensar despacio. Barcelona: Penguin Random House, 33-47.

Kantar World Panel. (2018). Panel de Hogares 2017: Informe Consumer Insights cierre 2017 y perspectivas 2018.

Karmarkar, U. R., Shiv, B., y Knutson, B. (2015). Cost conscious? The neural and behavioral impact of price primacy on decision making. Journal of Marketing Research, 52(4), 467-481. https://doi.org/10.1509%2Fjmr.13.0488 DOI: https://doi.org/10.1509/jmr.13.0488

Kermisch, R. y Burns, D. (2018). Is pricing killing your profits? Bain & Company Report, Bain: Boston.

Knutson, B., Rick, S., Wimmer, G. E., Prelec, D., y Loewenstein, G. (2007). Neural predictors of purchases. Neuron, 53(1), 147-156. https://doi.org/10.1016/j.neuron.2006.11.010 DOI: https://doi.org/10.1016/j.neuron.2006.11.010

Konuk, F. A. (2019). The influence of perceived food quality, price fairness, perceived value and satisfaction on customers’ revisit and word-of-mouth intentions towards organic food restaurants. Journal of Retailing and Consumer Services, 50, 103-110. https://doi.org/10.1016/j.jretconser.2019.05.005 DOI: https://doi.org/10.1016/j.jretconser.2019.05.005

Koschate-Fischer, N. y Wüllner, K. (2017). New developments in behavioral pricing research. Journal of Business Economics, 82(6), 809-875. https://doi.org/10.1007/s11573-016-0839-z DOI: https://doi.org/10.1007/s11573-016-0839-z

Lamb, C. H., Hair, J., y Mc Daniel, C. (2006). Marketing (4a edición). México: Thomson Editores.

Lipovetsky, S. (2006). Van Westendorp price sensitivity in statistical modeling. International Journal of Operations and Quantitative Management, 12(2), 141.

Lipovetsky, S., Magnan, S. y Polzi, A. Z. (2011). Pricing models in marketing research. Intelligent Information Management (3), 167-174. https://doi.org/10.4236/iim.2011.35020 DOI: https://doi.org/10.4236/iim.2011.35020

Menon, R. V., Sigurdsson, V., Larsen, N. M., Fagerstrøm, A., y Foxall, G. R. (2016). Consumer attention to price in social commerce: Eye tracking patterns in retail clothing. Journal of Business Research, 69(11), 5008-5013. https://doi.org/10.1016/j.jbusres.2016.04.072 DOI: https://doi.org/10.1016/j.jbusres.2016.04.072

Mussweiler, T., Strack, F. y Pfeiffer, T. (2000). Overcoming the inevitable anchoring effect: considering the opposite compensates for selective accessibility. Personality and Social Psychology Bulletin, 26(9), 1142–1150. https://doi.org/10.1177%2F01461672002611010 DOI: https://doi.org/10.1177/01461672002611010

Nasiry, J. y Popescu, I. (2011). Dynamic pricing with loss-averse consumers and peak-end anchoring. Operations Research, 59(6), 1361-1368. https://doi.org/10.1287/opre.1110.0952 DOI: https://doi.org/10.1287/opre.1110.0952

Oppewal, H., Yao, J., Cohen, J. y Bogomolova, S. (2015). An eye-tracking investigation of the price label layout effect on visual attention and choice, in AP - Asia-Pacific Advances in Consumer Research, Volume 11, eds.: Association for Consumer Research, Pages: 104-104.

Paczkowski, W. R. (2018). Pricing analytics: models and advanced quantitative techniques for product pricing. N.Y.: Routledge. DOI: https://doi.org/10.4324/9781315178349

Peirce, J., Gray, J. R., Simpson, S., MacAskill, M., Höchenberger, R., Sogo, H. y Lindeløv, J. K. (2019). PsychoPy2: Experiments in behavior made easy. Behavior Research Methods, 51(1), 195-203. https://doi.org/10.3758/s13428-018-01193-y DOI: https://doi.org/10.3758/s13428-018-01193-y

Petty, R. y Cacioppo, J. (1986). The elaboration likelihood model of persuasion. Advances in Experimental Social Psychology, 19, 123–181. DOI: https://doi.org/10.1016/S0065-2601(08)60214-2

Plassmann, H., O'doherty, J., y Rangel, A. (2007). Orbitofrontal cortex encodes willingness to pay in everyday economic transactions. Journal of Neuroscience, 27(37), 9984-9988. https://doi.org/10.1523/JNEUROSCI.2131-07.2007 DOI: https://doi.org/10.1523/JNEUROSCI.2131-07.2007

Plassmann, H., Venkatraman, V., Huettel, S., y Yoon, C. (2015). Consumer Neuroscience: Applications, Challenges, and Possible Solutions, Journal of Marketing Research, 52 (August), 427-35. https://doi.org/10.1509/jmr.14.0048 DOI: https://doi.org/10.1509/jmr.14.0048

Ramsøy, T. Z., Skov, M., Christensen, M. K., y Stahlhut, C. (2018). Frontal brain asymmetry and willingness to pay. Frontiers in neuroscience, 12, 138. https://doi.org/10.3389/fnins.2018.00138 DOI: https://doi.org/10.3389/fnins.2018.00138

Rao, V. (2009). Handbook of pricing research in marketing. Edward Elgar Publishing, Massachusetts. DOI: https://doi.org/10.4337/9781848447448

Santos, R., Oliveira, J., Rocha, J. y Giraldi, J. (2015). Eye tracking in neuromarketing: a research agenda for marketing studies. International Journal of Psychological Studies. 7, 1-32. http://dx.doi.org/10.5539/ijps.v7n1p32 DOI: https://doi.org/10.5539/ijps.v7n1p32

Senior, C., Lee, N. (2008). A manifesto for neuromarketing science. Journal of Consumer Behaviour, Special Issue: Neuromarketing 7(4-5), 263-271. https://doi.org/10.1002/cb.250 DOI: https://doi.org/10.1002/cb.250

Shaw, S. D. y Bagozzi, R. P. (2018). The neuropsychology of consumer behavior and marketing. Consumer Psychology Review, 1(1): 22-40. https://doi.org/10.1002/arcp.1006 DOI: https://doi.org/10.1002/arcp.1006

Simon, H. y Fassnacht, M. (2019). Analysis: The Psychology of Price. In: Price Management. Springer, Cham. DOI: https://doi.org/10.1007/978-3-319-99456-7

Tversky, A., Kahneman, D. (1974). Judgment under uncertainty: Heuristics and biases. Science, 185(4157), 1124-1131. https://doi.org/10.1126/science.185.4157.1124 DOI: https://doi.org/10.1126/science.185.4157.1124

Weisstein, F. L., Monroe, K. B. y Kukar-Kinney, M. (2013). Effects of price framing on consumers' perceptions of online Dynamic pricing practices. Journal of the Academy of Marketing Science, 41(5), 501-514. https://doi.org/10.1007/s11747-013-0330-0 DOI: https://doi.org/10.1007/s11747-013-0330-0

Westendorp, P. H. (1976) , NSS Price Sensitivity Meter (PSM)—A New Approach to study Consumer-Perception of Prices, Proceedings of the 29th ESOMAR Congress, Venice, 5-9 September 1976, 139-167.

Wolfe, J. M. y Horowitz, T. S. (2004). What attributes guide the deployment of visual attention and how do they do it? Nature Reviews Neuroscience, 5(6), 495-501. https://doi.org/10.1038/nrn1411 DOI: https://doi.org/10.1038/nrn1411

Most read articles by the same author(s)

Similar Articles

<< < 21 22 23 24 25 26 27 28 29 30 > >> 

You may also start an advanced similarity search for this article.