Use of collaborative tools and remote work in the production of news programs in Canal Sur Television after COVID-19 The case of Despierta Andalucía

Abstract

Introduction. This paper examines the persistence of technologies and production models in information production that were used during the pandemic. For instance, the use of collaborative video call tools in live broadcasts, telecommuting, and other applications that have continued even after the lifting of the state of emergency. Methodology. The study employs a mixed-methods approach, combining both qualitative and quantitative elements. To achieve the stated objectives, three data collection instruments were utilized: interviews, surveys, and participant observation. By employing these tools, a comprehensive and in-depth understanding of the phenomenon under study was sought, enabling the capture of both subjective and objective aspects. Discussion and Results. The use of these software programs by writers, producers, and directors at Radio Televisión Andaluza is examined, particularly in the daily news program "Despierta Andalucía." Through the partial implementation of telecommuting and collaborative tools, this program manages to surpass the efficiency and productivity levels observed prior to the COVID-19 pandemic. Conclusions. Collaborative tools that were employed during the pandemic have become efficient and cost-effective means of production, and therefore, have been maintained in the majority of cases. This is especially true for the use of video conferencing applications for live broadcasts.