Characterization of the marketing mix: A systematic review of the academic literature between 1960 and 2023

Main Article Content

Edison Albeiro Patiño Mazo

Abstract

Introduction: The evolution of the marketing mix from the 1960s until 2023 has been a complex process, reflecting marketing's adaptability to business and technological changes. This systematic review addresses five key stages, from the initial configuration of the 4 Ps to the introduction of concepts such as Marketing 3.0 and 4.0, highlighting significant changes in the marketing paradigm. Methodology: The review is based on a systematic analysis of academic and professional literature related to the evolution of the marketing mix. Five key stages were identified and analyzed, highlighting alternative models such as Rousey and Morganosky's 4 Cs and Konha usner's 4Es, which challenge the traditional perspective of the 4 Ps. Results: Throughout the analyzed stages, there is a persistent focus on customer orientation and adaptability to emerging technologies. The proposal of Marketing 5.0 is emphasized, which emphasizes advanced technologies and contemporary challenges, although it is recognized that the essence of the marketing mix remains over time. Discussion and Conclusions: The review suggests a continuous need to redefine the marketing mix to address the challenges of an ever-changing industry. Future research is encouraged to further explore these changes and adapt to changing societal and technological contexts, which could provide a more comprehensive understanding of the evolution of marketing and its application in a constantly transforming world.

Downloads

Download data is not yet available.

Article Details

How to Cite
Patiño Mazo, Edison Albeiro. 2024. “Characterization of the Marketing Mix: A Systematic Review of the Academic Literature Between 1960 and 2023”. Vivat Academia. Journal of Communication 157 (April). https://doi.org/10.15178/va.2024.157.e1519.
Section
Research Articles
Author Biography

Edison Albeiro Patiño Mazo, a:1:{s:5:"es_ES";s:12:"Investigador";}

Professional in Advertising and Master of Business Administration. Passionate about advertising and marketing planning with a special interest in the creative industry. Teaching experience with Pontificia Bolivariana University, Advertising program; Gran Colombiano Polytechnic, Marketing and Advertising program; Salazar y Herrera University Institution, Marketing program, and currently at the same institution as Academic Coordinator for the Advertising program. Extensive professional experience in Advertising and Marketing companies, where he has worked closely with executives from large and small companies in various economic sectors, mostly as an Account Executive and Account Planner (Strategic Planning Executive).

References

Allen, E. y Fjermestad, J. (2001). E-commerce marketing strategies: An integrated framework and case analysis. Logistics Information Management, 14(1/2), 14-23. https://doi.org/10.1108/09576050110360106 DOI: https://doi.org/10.1108/09576050110360106

Bennett, A. R. (1997). The five Vs - a buyer’s perspective of the marketing mix. Marketing Intelligence y Planning, 15(3), 151-156. https://doi.org/10.1108/02634509710165957 DOI: https://doi.org/10.1108/02634509710165957

Bhatt, G. y Emdad, A. F. (2001). An Analysis of the Virtual Chain in Electronic Commerce. Logistics Information Management, 14(1/2), 78-85. DOI: https://doi.org/10.1108/09576050110362465

Booms, B. H. y Bitner, M. J. (1981). Marketing Strategies and Organization Structures for Service Firms. En Marketing of Services (pp. 47-51). American Marketing Association.

Boothe, D., Glass, G. y Kadzamira, E. (2008). Methodology for the analysis of qualitative data: Analysis of documentary evidence. In Qualitative Research Methods Series (Vol. 12). Sage Publications.

Chaffey, D., Mayer, R., Johnston, K. y Ellis-Chadwick, F. (2009). Internet Marketing: Strategy, Implementation and Practice. Prentice Hall/Financial Times.

Constantinides, E. (2002). From physical marketing to Web marketing: The Web-Marketing Mix. Proceedings of the 35th Annual Hawaii International Conference on System Sciences, 2628-2638. https://doi.org/10.1109/HICSS.2002.994217 DOI: https://doi.org/10.1109/HICSS.2002.994217

Dash, G., Kiefer, K. y Paul, J. (2021). Marketing-to-Millennials: Marketing 4.0, customer satisfaction, and purchase intention. Journal of Business Research, 122, 608–620. https://doi.org/10.1016/j.jbusres.2020.10.016 DOI: https://doi.org/10.1016/j.jbusres.2020.10.016

Doyle, P. (1994). Marketing Management and Strategy. Prentice Hall.

English, J. (2000). The Four “P”s of Marketing are Dead. Marketing Health Services, 20(2), 20-23. DOI: https://doi.org/10.7193/DM.020.23.34

Fuxman, L., Mohr, I., Mahmoud, A. B. y Grigoriou, N. (2022). The new 3Ps of sustainability marketing: The case of fashion. Sustainable Production and Consumption, 31, 384-396. https://doi.org/10.1016/j.spc.2022.03.004 DOI: https://doi.org/10.1016/j.spc.2022.03.004

Goldsmith, R. E. (1999). The Personalized Marketplace: Beyond the 4Ps. Marketing Intelligence and Planning, 17(4), 178-185. DOI: https://doi.org/10.1108/02634509910275917

González-Ferriz, F. (2021). El marketing 5.0 y su efecto en la estrategia empresarial del sector industrial en España. Redmarka. Revista de Marketing Aplicado, 25(1), 1-20. https://doi.org/10.17979/redma.2021.25.1.7848 DOI: https://doi.org/10.17979/redma.2021.25.1.7848

Grönroos, C. (1994). From marketing mix to relationship marketing. Toward a paradigm shift in marketing. Management Decision, 32(2), 4-32. DOI: https://doi.org/10.1108/00251749410054774

Gummesson, E. (1994). Making Relationship Marketing Operational. International Journal of Service Industry Management, 5(5), 5-20. DOI: https://doi.org/10.1108/09564239410074349

Gummesson, E. (1997). Relationship Marketing as a Paradigm Shift: Some Conclusions From the 30R Approach. Management Decision, 35(4), 267-272. DOI: https://doi.org/10.1108/00251749710169648

Healy, M., Hastings, K., Brown, L. y Gardiner, M. (2001). The Old, The New and the Complicated - A Trilogy of Marketing Relationships. European Journal of Marketing, 35(1/2), 182-193. DOI: https://doi.org/10.1108/03090560110363418

Jenkins, H. (2006). Convergence Culture: Where Old and New Media Collide. University Press.

Kambil, A. y Nunes, P. (2000). Internet Marketing: Lessons from the Field, Research Note. Accenture Institute for Strategic Change. https://acortar.link/YfKdnY

Konhäusner, P., Shang, B. y Dabija, D. C. (2021). Application of the 4Es in Online Crowdfunding Platforms: A Comparative Perspective of Germany and China. Journal of Risk and Financial Management, 14(2). https://doi.org/10.3390/jrfm14020049 DOI: https://doi.org/10.3390/jrfm14020049

Kotler, P. (1984). Marketing Management: Analysis, Planning and Control (5th ed.). Prentice-Hall.

Kotler, P. (2002). Marketing Management. Prentice Hall.

Kotler, P. (2010). Marketing 2.0: From Products to Customers to the Human Spirit. John Wiley & Sons.

Kotler, P., Kartajaya, H. y Setiawan, I. (2016). Marketing 4.0: Moving from Traditional to Digital. Wiley.

Kotler, P., Kartajaya, H. y Setiawan, I. (2021). Marketing 5.0: Technology for Humanity (Edición ilustrada). John Wiley y Sons.

Kotler, P. y Kartajaya, H. (2010). Marketing 3.0: From Products to Customers to the Human Spirit. Wiley. DOI: https://doi.org/10.1002/9781118257883

Lawrence, E., Corbitt, B., Fisher, J. A., Lawrence, J. y Tidwell, A. (2000). Internet Commerce (2nd ed.). John Wiley y Sons Australia Ltd.

Londhe, D. B. (2014). Marketing Mix for Next Generation Marketing. Procedia Economics and Finance, 11, 335-340. DOI: https://doi.org/10.1016/S2212-5671(14)00201-9

McCarthy, E. J. (1964). Basic Marketing: A Managerial Approach (2nd Edition). Irwin.

Mootee, I. (2007, July 3). Web 2.0 and the Marketing new 4Ps. Idris Mootee official website. http://idr.is/wen-20-and-the/

Mosley-Matchett, J. D. (1997). Include the Internet in Marketing Mix. Marketing News, 31(25).

Ohmae, K. (1982). The Mind of the Strategist: The Art of Japanese Business. McGraw-Hill Inc.

Patterson, G. P. y Ward, T. (2000). Relationship Marketing and Management, Handbook Services Marketing and Management. Sage Publications Inc.

Peattie, K. (1997). The Marketing Mix in the Third Age of Computing. Marketing Intelligence y Planning, 15(3), 142-150. DOI: https://doi.org/10.1108/02634509710165948

Purohit, S., Paul, J. y Mishra, R. (2021). Rethinking the bottom of the pyramid: Towards a new marketing mix. Journal of Retailing and Consumer Services, 58, 102275. https://doi.org/10.1016/j.jretconser.2020.102275 DOI: https://doi.org/10.1016/j.jretconser.2020.102275

Robins, F. (1991). Four Ps or Four Cs or Four Ps and Four Cs [Paper] MEG Conference.

Rousey, S. P. y Morganosky, M. A. (1996). Retail Format Change in US Markets. International Journal of Retail y Distribution Management, 24(3), 8-16. DOI: https://doi.org/10.1108/09590559610147883

Rozenberg, L. y Czepiel, J. (1992). A Marketing Approach to Consumer Retention. Journal of Consumer Marketing, 59, 58-70.

Schultz, D. E. (2001). Marketers: Bid Farewell To Strategy Based on Old 4Ps. Marketing News, 35(2).

Turnbull P., Ford, D. y Cunningham, M. (1996). Interaction, Relationships, and Networks in Business Markets: An Evolving Perspective. Journal of Business y Industrial Marketing, 11(3/4), 44-62. DOI: https://doi.org/10.1108/08858629610125469

Vargo, S. L. y Lusch, R. F. (2016). Institutions and axioms: an extension and update of service-dominant logic. Journal of the Academy of marketing Science, 44(1), 5-23. DOI: https://doi.org/10.1007/s11747-015-0456-3

Vignalli, C. y Davies, B. J. (1994). The Marketing Mix Redefined and Mapped - Introducing the MIXMAP Model. Management Decision, 32(8), 11-16. DOI: https://doi.org/10.1108/00251749410069435

Wang, F., Head, M. y Archer, N. (2000). A Relationship-Building Model for The Web Retail Marketplace. Internet Research: Electronic Networking Applications and Policy, 10(5), 374-384. DOI: https://doi.org/10.1108/10662240010349381

Wichmann, J. R. K., Uppal, A., Sharma, A. y Dekimpe, M. G. (2022). A global perspective on the marketing mix across time and space. International Journal of Research in Marketing, 39, 502-521. https://doi.org/10.1016/j.ijresmar.2021.09.001 DOI: https://doi.org/10.1016/j.ijresmar.2021.09.001

Yadav, N., Sota, S. y Chaudhary, H. (2023). Aplicaciones de la realidad virtual en marketing (2000-2020): una revisión basada en el marketing mix de 4C y una futura agenda de investigación. International Journal of Internet Marketing and Advertising, 18(2-3), 121-147. https://doi.org/10.1504/IJIMA.2023.129660 DOI: https://doi.org/10.1504/IJIMA.2023.129660

Yudelson, J. (1999). Adapting McCarthy’s Four P’s for the Twenty-First Century. Journal of Marketing Education, 21(1), 60. DOI: https://doi.org/10.1177/0273475399211008

Artículos relacionados

Arrufat Martin, S. (2024). Marketing y neuromarketing aplicados al sector empresarial y financiero como objeto del campo académico de la comunicación en España: una aproximación a su estudio desde los libros como fuentes bibliográficas. Revista de Ciencias de la Comunicación e Información, 29. https://doi.org/10.35742/rcci.2024.29.e291 DOI: https://doi.org/10.35742/rcci.2024.29.e291

Ganga-Contreras, F., Guiñez-Cabrera, N. y Rodríguez-Quezada, E. (2023). Perceptions of students and entrepreneurs on service-learning in costs and marketing. HUMAN REVIEW. International Humanities Review, 16(5), 1-11. https://doi.org/10.37467/revhuman.v12.4681 DOI: https://doi.org/10.37467/revhuman.v12.4681

García Rivero, A., Carbonell-Curralo, E. G., Magán-Álvarez, A. y Barberá-González, R. (2021). Marketing de influencia: educación sanitaria online. Revista de Comunicación y Salud, 11, 19-57. https://doi.org/10.35669/rcys.2021.11.e268 DOI: https://doi.org/10.35669/rcys.2021.11.e268

Molina-Arcos, I., Páez-Quinde, C. y Arroba, E. (2023). El mobile marketing como estrategia de difusión en la industria 4.0. Revista de Comunicación de la SEECI, 56, 322-334. https://doi.org/10.15198/seeci.2023.56.e835 DOI: https://doi.org/10.15198/seeci.2023.56.e835

Rodríguez-Hidalgo, A. B., Tamayo Salcedo, A. L. y Castro-Ricalde, D. (2023). Una revisión sistemática de literatura. Revista de Comunicación de la SEECI, 56, 99-125. https://doi.org/10.15198/seeci.2023.56.e809 DOI: https://doi.org/10.15198/seeci.2023.56.e809

Similar Articles

<< < 5 6 7 8 9 10 11 12 13 14 > >> 

You may also start an advanced similarity search for this article.