Relationship Between the Number of Accidents and Q Quality Hotel Establishments Of Andalucian

Main Article Content

Mercedes Raquel García Revilla

Abstract

Examining the available databases and existing tourism organizations can conclude that appear studies on accidents and their relationship with other variables. But in our case we want to assess this relationship in accommodation establishments with quality certification .

The Industrial Safety studies analyzing this accident causes (why they happen), their sources (committed activities), their agents (participants work means), its type (how the events occur or develop), all in order to develop prevention.

In our case, as accidents happen because people commit wrongful acts or because the equipment, tools, machinery or workplaces are not in proper conditions, the preventive point of view we analyze through the incidence of workplace accidents hotel subsector to obtain the Q tourist quality, since it combines system requirements and producto. The crash occurs because there is a risk, so that adequate control of it would avoid despite individual factors.

Absenteeism or absence from work was taken into account first by Dubois in 1977, as he realized the time lost in the nineteenth century due to the long working hours in Lasque included the holidays.

Motivation and job satisfaction were the elements that have been most important in the phenomenon of social psychology, analyzed by Nicholson, Brown and Chadwick -Jones. In general, rate the absence from work as:

An individual act in which you can choose alternate activities and a voluntary act that involves individual and group resistance with respect to an inflexible system.

Key issues that arise we are:

- What organizational structure should have the company to meet its targets for the prevention of occupational risks?
- How they can achieve their objectives in terms of risk prevention mean?
- Are the current organizations adequately protecting your workers?
- What is the relationship between accidents and Q quality certification ?

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How to Cite
García Revilla, Mercedes Raquel. 2014. “Relationship Between the Number of Accidents and Q Quality Hotel Establishments Of Andalucian”. Vivat Academia. Journal of Communication, no. 126 (March):89-98. https://doi.org/10.15178/va.2014.126.89-98.
Section
Research Articles

References

Giráldez, P., Martín, M. A. (2004). La rentabilidad en el sector hotelero: eficiencia y concentración. Universidad de Sevilla, Secretariado de publicaciones. Sevilla.

Martín, I. (2014): “La calidad en las empresas turísticas” en Aguiló, E. y González, A. (Coordinadores) Dinámica sectorial y estrategias empresariales, Actividad Turística Española en 2012. Madrid. pp. 101-109.

Organización Internacional del Trabajo (OIT) (2001). Memoria del director general: actividades de la O.I.T. 1998-1999. Madrid.

Organización Internacional del Trabajo (OIT) (2013). The prevention of occupational Diseases. Ginebra. Disponible en www.ilo.org/wcmsp5/groups/public/---ed_protect/---protrav/---safework/documents/publication/wcms_208226.pdf (Consultado 12/II/2014).

Tous Pallarés, J. (2009). El comportamiento absentista y sus repercusiones en la calidad de vida y la calidad de servicio en el sector hotelero.

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