The Showrooming as a New Buying Habit. An Exploratory Study on University Students

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Alejandro Tapia Frade
María Cristina Torinos Fernández

Abstract

Internet has been the precursor of changes in the buying process. in this article we show the showrooming process, that means to visit the physical store to see, touch and try the product, and make the purchase at an online retailer with more competitive prices, either at home or in-store.

Thus, this paper presents the results of an exploratory study of a sample of 100 college students about this phenomenon. This study shows that internet shopping is an everyday act, specially for women, that shows more frequent and lower unit value in their buying process.

In this way, the showrooming is known primarily through social networks and blogs by about half of the women who visit showrooms, mainly about clothes and accessories, and less about technology.

Similarly, an important check between non-practitioners claims to prefer a physical buying experience, and shows no interest in the buying mode was observed.

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How to Cite
Tapia Frade, Alejandro, and María Cristina Torinos Fernández. 2014. “The Showrooming as a New Buying Habit. An Exploratory Study on University Students”. Vivat Academia. Journal of Communication, no. 128 (September):82-91. https://doi.org/10.15178/va.2014.128.82-91.
Section
Research Articles
Author Biographies

Alejandro Tapia Frade, Universidad Loyola Andalucía

Profesor Adjunto. Departamento de Comunicación y Educación. Universidad Loyola Andalucía.

María Cristina Torinos Fernández, Universidad Europea Miguel de Cervantes. España

María Cristina Torinos Fernández es Licenciada en Publicidad y Relaciones Públicas por la Universidad Europea Miguel de Cervantes. Actualmente está cursando un master de dirección publicidad en la Universidad Antonio de Nebrija. Sus inquietudes investigadoras se centran en la incidencia de internet en el proceso de compra.

References

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